WINDOWS NEW CLIENT
CyberFly Windows Client Setup Guide
From download to connection · About 5 minutes
1Software Overview
Before installing, please uninstall other proxy tools to avoid compatibility issues. The new client comes with a built-in connection core — there is no need to install Cisco AnyConnect separately. Simply download and run.
The client offers two login methods, and each uses different credentials:
Method 1 · Website Account Login:Use the email and password you use to sign in to the official website (Client Area). The client will automatically obtain and use the AnyConnect account included in your subscription to connect.
Method 2 · AnyConnect Account Login:Use your subscription's AnyConnect account together with the product password that is required when purchasing the plan. The product password is different from the website login password.
The client offers two line types — Relay and Direct. Choose according to your network environment:
Relay Line:High-speed line with low latency, only available within mainland China network environments and cannot be connected from other regions.
Direct Line:Exclusive line for users outside mainland China, also serving as an emergency backup when the relay line is unavailable.
Note:Do not mix up the two login methods or the two line types. Incorrect credentials will cause login failure; incorrect configuration may cause connection failure or reduced speed.
2Download
Windows Installer (EXE)
Official direct link · Setup wizard · Current version 1.4.1
Download Installer
3Installation
Double-click the downloaded installer "Cyberfly-1.2.0-setup.exe". Since the installer is not signed with an enterprise code-signing certificate, Windows will show a User Account Control prompt indicating "Publisher: Unknown". This is normal — click "Yes" to continue:
In the setup wizard, choose the installation folder (you can keep the default path, or click "Browse" to select another location; about 375 MB of disk space is required), then click "Install":
When the wizard finishes, keep "Run Cyberfly" checked and click "Finish". The client will launch automatically:
4Log In to the Client (Choose Either Method)
After launching the client you will see the login page. The two login methods use different credentials — choose according to your situation:
Method 1: Log in with your website account
The email and password you enter are the credentials you use to sign in to the official website (Client Area). After a successful login, the client will automatically obtain and use the AnyConnect account included in your subscription — no manual entry is required.
Method 2: Log in with your AnyConnect account
Click "Log in with AnyConnect account" at the bottom of the login page to switch. Enter your subscription's AnyConnect account as the username, and the product password (required when purchasing the plan) as the password. The product password is different from the website login password — do not mix them up.
You can view your AnyConnect account on the website under Subscription Details (https://www.cyberfly.org/clientarea.php?action=productdetails&id=115714).
Note:Website login uses the portal password, while AnyConnect login uses the product password — the two are not interchangeable. If one method fails, try the other.
5Select a Line and Connect
After logging in, you will land on the home page. First select a line (Relay or Direct — see Step 1 for the differences), then pick a node from the dropdown and click "Connect" (the interface language can be switched between Chinese and English at the top right). Here we take the Singapore node on the relay line as an example:
Users outside mainland China should select the "Direct" line. If the relay line is not working properly, you can also switch to Direct as an emergency backup. Click the refresh button next to the node box to update the node list:
On the first connection, Windows may show the User Account Control window again, requesting permission to create the virtual network adapter — click "Yes". If a Windows Firewall prompt appears, check both "Private networks" and "Public networks" and click "Allow access".
Note:Please grant the software full permissions, otherwise the connection may fail or work improperly. Once connected, the button changes to "Stop" — click it again to disconnect.
6Subscription Management: Renewal and Traffic Reset
Click the "Subscription" tab at the top to view your current plan, status, expiry date, used and remaining traffic, next traffic reset time and your AnyConnect account, and to renew or reset traffic. The AnyConnect account can also be viewed on the website under Subscription Details (https://www.cyberfly.org/clientarea.php?action=productdetails&id=115714).
Renewal
If your subscription has expired and you wish to continue using the service, click "Renew". The client will automatically open the official renewal page in your system's default browser. Complete the payment in the browser, and the subscription will be renewed automatically once the payment succeeds.
Traffic Reset
"Reset Traffic" is only available after the current period's traffic is used up. A confirmation window will pop up after clicking. Resetting traffic requires a payment — the exact amount is shown in the popup — and traffic is restored immediately after confirmation. If you are not in a hurry, you can simply wait until the "Next Reset" date shown on the subscription page.
Note:Traffic cannot be reset before it is used up; resetting is a paid action — please confirm the amount in the popup before paying.
Go to the Client Area to check your traffic
Quick Tips
√ Relay is only available in mainland China
√ Direct is for non-mainland users and backup use
√ Renewal is completed in the default browser
√ Traffic reset is available only after exhaustion
√ Website login uses portal email and password
√ AnyConnect login uses the product password
